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Contact Us

For inquiries and appointments, please contact us via email at or or call us at 01702213553

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Thank you for your message!

"My aunt was taken to Palmerston House in December 2017 following a fall at home from which she never recovered. Her physical condition was very frail. When my aunt was going to Palmerston House I sent an email to the Manager, giving her information about the person, not the patient. The manager and 

the staff noted this and their care of my aunt has been superlative. The atmosphere in the home is one of being at home, staff who care and who try to brighten their residents’ day. The welcome at the door was always bright and encouraging and the chance to talk or seek advice was always given. When it came to palliative care for my aunt everything was explained, the support was amazing, and the manager arranged for a minister to visit my aunt and give her a blessing. My aunt slipped quietly and peacefully away under their care. The support and sympathy given at that time were lovely. I have nothing but praise for the manager and her caring staff and have no hesitation in recommending this home."

"On a recent visit to my mother who is a resident at Palmerston Road care home my wife and I were so impressed with everything about the home. From the moment of entrance, we were so impressed. No unpleasant smells which we have experienced in other homes we have visited. So pleasant, welcoming, yet 

secure and very clean. The staff are so helpful nothing is too much trouble for them. Mum is so happy there and she is not easy to please".

"Intentionally chosen due to being a smaller care home that provides a homely environment with a family feel. I have not been disappointed at all and feel highly assured that Mum is getting the attention that she needs by people that she knows and trusts. I have been extremely impressed with the Manager 

and staff who have been very proactive to ensure that Mum’s needs have been met where possible. In particular, the Manager and staff have consistently shown their professionalism since Mum arrived and to now. Arriving to the home with rapid-onset dementia and unpredictable health issues, Mum struggled to adapt to living in a residential home from living a very independent lifestyle. The staff have dedicated time, compassion and energy to meeting Mum’s needs and have regularly kept me updated on progress and actions. Staff team efforts are paying off and relieved to witness positivity and contentment from Mum during what has been a very difficult time - thank you Palmerston."

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